Privacy Policy

Air-O-Smith Heating & Cooling, Inc. ("we," "us") respects your privacy. This policy explains what we collect through this website and when you contact us, and how we use it.

What we collect

• Information you give us in our forms: your name, phone number, email, service address, and details about your system or project.
• Answers you enter in our online estimate tool (like ZIP code, system type, and home size). These stay in your browser unless you choose to send them to us.
• Basic website usage data, such as pages visited, collected with privacy-friendly analytics that do not use advertising cookies or track you across other sites.

Cookies

This website does not use advertising or tracking cookies, and it does not store information in your browser. Our website analytics (Cloudflare Web Analytics) count visits without cookies and without following you across other websites. If we ever add cookies that require your consent, we will ask first and update this policy.

How we use it

• To respond to your request, schedule service, prepare estimates and bids, and follow up on work we do for you.
• To manage memberships, including scheduling tune-ups and billing.
• To improve our website and services.

We do not sell or rent your personal information.

Text messages (SMS)

If you check the box on our forms agreeing to receive texts, we may text you about your service request, appointments, and technician arrival. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except service providers that help us deliver the messages.

Who we share it with

Only the service providers that help us run the business, such as our website form processor, website host, scheduling and payment software, and text message provider. They may use your information only to provide those services to us. We may also share information if required by law.

Keeping it safe

We use reasonable safeguards to protect your information. Payment card details are handled by our payment processor, not stored on this website.

Your choices

You can ask us to update or delete your contact information, or stop contacting you, at any time by calling 520-790-6310 or emailing airosmith.hc@gmail.com.

Children

This website is not intended for children under 13, and we do not knowingly collect their information.

Changes

If we update this policy, we will change the date at the top of this page.